This privacy policy describes how Symphony Family Counseling, PLLC collects, uses, and shares your personal information when you visit our website SymphonyFamilyCounseling.com.  Policies pertaining to the HIPAA-compliant client portal can be found below:

Information Collected

Personal Data

Your information is collected when you visit website pages, sign up for the newsletter, or fill out a form.

The information collected may include:

  •  
  • Your name
  • Your phone number
  • Your email address
  • Other information you choose to provide

Derivative Data

The servers automatically collect some information when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

Cookies and Web Beacons
Symphony Family Counseling, PLLC may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Website Analytics
Symphony Family Counseling, PLLC may partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the webite through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. Symphony Family Counseling, PLLC does not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

How Your Information Is Used

The information is collected from you for the following purposes:

  • To operate and maintain the website
  • To provide you with the services you request
  • To send you promotional emails, if you have opted in to receive them
  • To respond to your inquiries and requests
  • To improve the website and services
  • To analyze website traffic and trends
  • To protect the website and users from fraud and abuse

Information collected from this website may be shared about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights
If provided information is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, your information may be shared as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and risk reduction.

Third-Party Service Providers
Information may be shared with third parties that perform services on Symphony Family Counseling, PLLC’s behalf, including payment processing, data analysis, email delivery, and hosting services.

Business Partners
Symphony Family Counseling, PLLC may share your information with third parties with which we have partnered to allow for an integration of their services into our own, and with trusted third party service providers as necessary for them to perform services on our behalf.

Your personal information is shared as necessary for any third party to provide the services as requested or as needed on Symphony Family Counseling, PLLC’s behalf. These third parties (and any subcontractors they may be permitted to use) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal information for any purpose other than as they have been specifically contracted for (or without your consent).

Social Media Contacts
If you connect to the website through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Symphony Family Counseling, PLLC is not responsible for the actions of third parties with whom you share personal or sensitive data, and has no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Security of Your Information

Symphony Family Counseling, PLLC uses administrative, technical, and physical security measures to help protect your personal information. While reasonable steps are taken to secure the personal information you provide, please be aware that despite Symphony Family Counseling, PLLC’s efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Contact Symphony Family Counseling, PLLC 

If you have questions or comments about this Privacy Policy, please contact us at:

[email protected]
832.762.4294
9575 Katy Fwy – Suite 294
Houston, TX 77024